The Impact of E-Commerce on Consumer Welfare


Article type :

Original article

Author :

Malak Aldreebe,Nouph Alssyari,Rawabi Alosaimi

Volume :

1

Issue :

2

Abstract :

The developments in the field of communications and information technology have led to changes in many areas. Perhaps one of the most important of these areas is related to trade and sales methods, where a new type of sales and marketing methods emerged. Electronic commerce has become an alternative to regular trade or sales and traditional shopping methods. This research tackles the impact of electronic commerce on the welfare of the consumer. The researchers used a questionnaire to reach the results, which was distributed to more than 300 participants. The study reached a number of results, the most important of which is that electronic commerce has positive effects on consumer welfare. Nevertheless, participants believed that shopping via the Internet has increased the addiction of some people to buy things they do not need. The study recommends the need to educate consumers in all aspects related to electronic commerce, especially aspects related to fraud and scams through fake websites.

Keyword :

consumer, e-commerce, luxury
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