Abstract :
Define, Measure, Analyze, Improve and Control (DMAIC) tool used in Six Sigma (invented in 1980’s at Motorola company) is a world-wide renowned quality improvement methodology that is used on removing defects from the products, services and the processes. Even though DMAIC was limited to manufacturing and production industries in its initial applications, has spread to other sectors with its increasing popularity. The researchers have applied DMAIC methodology to improve the student performance and a study was conducted using the DMAIC methodology in the Outcome based Education (OBE) to improve the performance of students and improve the teaching and learning process. The paper discusses about how the DMAIC methodology can be used to improve the outcome of the teaching-learning process and enhance the teaching process by applying quality assurance tools in an engineering education environment
Keyword :
Outcome Based Education, DMAIC, Fishbone Analysis, Teaching and Learning Process, and Learning Outcomes