Volume :

2

Issue :

3

Abstract :

Aim The aim of this study was to investigate womens satisfaction with intrapartum nursing care along five distinct dimensions (interpersonal care, information given , psychological and emotional support, physical birth environment and comfort measures) simultaneously. Background Patient satisfaction is an important outcome in the evaluation and development of healthcare services.A good outcome should be that every woman should be satisfied with the care and support she received during pregnancy, delivery and postpartum periods and to feel that she and her baby have been the center of care. Method A descriptive study on the outcome using quantitative research method. Data was collected by using a structured self-administered questionnaire to a purposive sample of 100 participants. Data entered using cspro 4.0 and analyses was done using Microsoft excel and statistical package for the social science. Descriptive statistics including frequency, percentage and mean was employed. Results Different patterns of satisfaction were found. Most of the mothers (83%) were highly satisfied and 17% were satisfied. According the five dimensions 2% were dissatisfied with the physical birth environment, 1% with interpersonal care,2% with psychological and emotional support and 1% with the comfort measures. Conclusion From the research, participants were highly satisfied with the care offered to them during intrapartum period. This could be due to the presence of student nurses and the staff were generally friendly, welcoming, supportive and provided with a clean environment.