Abstract :
The success of information systems (IS) is illustrated by the satisfaction felt by IS users, or it can be described by the continuous use of information systems by users. Organizational culture is one of the important things in determining the success of information systems (Romi, 2011: 47). The theoretical model of this research is using the DeLone and McLean model. The purpose of this study is to test and obtain empirical evidence of the effect of the implementation of the Tri Hita Karana culture on the DeLone and McLean model in assessing the success of the use of accounting information systems in BPR Denpasar City.
The sampling method used is method non-probability sampling with saturated sampling technique. The total sample in this study were 100 respondents (main director, head of funding, cash /teller, marketing/ credit, and accounting). The analysis technique used is Partial Least Square (PLS).
The results of this study are the implementation of the culture tri hita karana has a positive effect on system quality, information quality, service quality, use of AIS and user satisfaction of AIS in BPR Denpasar City. The quality of the system has no effect on the use of AIS in BPR Denpasar City. Information quality and service quality have a positive effect on the use of AIS in BPR Denpasar City. System quality and service quality have no effect on AIS user satisfaction at BPR Denpasar City. The information quality has a positive effect on AIS user satisfaction at BPR Denpasar City. The use of AIS and user satisfaction has a positive effect on net benefits at BPR Denpasar City.
Keyword :
tri hita karana culture, system quality, information quality, service quality, AIS usage, user satisfaction AIS, net benefits