Here to Stay: Implementation of Tele-Emergency Medicine in a High Volume, Health Care network in Pakistan


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1

Author :

Dr. Sama Mukhtar,Dr. Adeel Khatri,Dr. Saima Ali,Dr. Syed Ghazanfar Saleem

Volume :

2

Issue :

1

Abstract :

Abstract To the Editor, Emergency Medicine (EM) is cardinal to any health care system. Pakistan is a low-and-middle income country (LMIC) with a  rudimentary  health care infrastructure,  where EM  is underprioritized; plagued by multiple challenges in the form of a mismatch between demand and scarce resources, including untrained personnel.1  Pakistan  is home to  235,824,8622  inhabitants and World Health Organization (WHO) reports one physician/1351 and one nurse/ 3225 individuals.3 Despite 75% of the Pakistani population living in rural and remote areas, there is a major disparity in health care resource distribution with only 22% of doctors serving in these under-privileged areas.3,4 This is augmented by delayed transfer to urban centers of the critically ill patients, culminating in high morbidity and mortality. Amidst these challenges, Emergency Departments (ED) in Pakistan  face the dilemma of overcrowding, prolonged waiting times and length of stay (more than ten-hour in 41% and more than four hours in 16% patients) with bounce-backs.5,6 Poor performance on these key indicators affect the quality of care and patient satisfaction.6     EM was recognized as a specialty in Pakistan  more than two decades ago. Presently, only 15 accredited residency institutes and 35 supervisors at the College of Physicians and Surgeons of Pakistan  (CPSP) are training approximately 200 EM residents. Novel solutions are mandated in the background of these constrained resources and dearth of trained personnel.  Telemedicine (TM) has been advocated for its ability to utilize technology to provide online health consultations to patients in remote areas.7,8 TM is a complementary system, through which rural health care facilities may be able to access experts from urban centers.9,10 TM has been utilized in EDs, neurology, cardiology and in provision of acute and critical care consultations; depicting promising outcomes.11-15 Tele-Emergency Medicine (Tele-EM) has also proven beneficial in improving ED through put with Hanson Hsu et al. reporting median 64 (42.6 -93.6) in TM  and  134 min (90.6 -196.8) in Standard pathway (p= 0.001) with a  reduction in  72-hour ED re-visits 3.4% and 3% (p=0.303) respectively.12 Similarly, Greenwald PW et al. reported a median ED LOS of 28 min in TM pathway, versus 60 min for standard pathway (p