Food Stall Preference of the IHM Students in Batangas State University


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Article type :

Original Article

Author :

Dr. Nickie Boy A. Manalo

Volume :

1

Issue :

2

Abstract :

The study was conducted at the College of Accountancy, Business Economics and International Hospitality Management in 2nd semester of the academic year of 2016-2017 to identify the preferred food stall of the students inside the University canteen and the satisfaction of the student-customers on the services provided by food stall staffs or employees. Two hundred seventeen (217) students were chosen randomly based on the list provided by the College. The study described the preferred food stall by means of 7’Ps Model which was specifically used considering its seven (7) major variables/determinants such as price, promotion, people, place, process, product and physical evidence. To accomplish the purpose/objectives of the study, statistical tools such as frequency, percentage, mean and ANOVA were properly utilized. The study revealed that one hundred percent (100%) of the respondents do have their preferred food stalls and are satisfied with the different techniques rendered to student customers on how to promote their products inside the university canteen. Also, it was clearly reflected on the findings of the study that there is no significance difference in the preferred food stalls of the students in the University canteen when they are grouped according to age, sex, daily allowance, geographic location. However, the study found out that there is significant difference on the respons

Keyword :

Product, price, promotion, place, physical evidence, people, process

Doi :

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