Abstract :
Information and Communication Technology (ICT) is revolutionizing many sectors but health sector is
lagging in adopting ICT. In the manual system, much of the data is difficult to access and is not available
in real time. There is lack of coordination between clinical service providers (doctor, nurse, patient and
management) and other services such as pharmacy, procurement, laboratory and radiology. Digitization of
hospital is vital in providing quality and cost-effective services to patients and improving support services.
The increased digital adoption in the healthcare sector today has brought in major breakthroughs in
information sharing, research, treatment methods, and communication models of the healthcare providers.
However, the use of digitization in hospitals is not well understood and well structured. There is a need for
common framework which will support all stakeholders of the hospital. This paper attempts to provide a
framework for digitization of hospital operations and services.
Keyword :
Digitization of hospital, Framework for hospital digitization, Virtual hospital, Challenges for digitization, Operations management of hospital