Author :
Velimir Srića
Volume :
2
Issue :
1
Abstract :
The first part of the article deals with a short overview of the key conflict management issues in business. Various conflict triggers are discussed, followed by a brief analysis of the best methods and techniques of conflict resolution. The second part of the article is dedicated to the Fellowship game. It is a simple game developed by the author to be used in teaching and consulting managers, executives and leaders how to deal with conflicts in a harmonious way. The aim of the game, which is based on the Prisoner's Dilemma from the Game Theory, is to increase awareness and improve understanding of the key approaches involved in any conflict situation.