Abstract :
Objective: This study aimed to investigate the effectiveness of crisis intervention and trauma counseling strategies employed by social workers, focusing on the integration of culturally sensitive practices and the support systems available to social workers. Methods: Employing a mixed-methods approach, the research combined quantitative surveys of 300 social workers with qualitative interviews from a selected subset of 50. The surveys assessed the effectiveness of different intervention techniques and the well-being of the practitioners, while the interviews provided deeper insights into the personal experiences and challenges faced in the field. Results: The findings revealed that culturally sensitive interventions significantly enhanced client satisfaction and outcomes. Additionally, social workers who utilized these practices reported lower levels of burnout and higher job satisfaction compared to those who followed more standardized protocols. Limitations: The study acknowledged the limitations inherent in self-reported data, which may introduce bias, and the challenge of generalizing findings across diverse cultural contexts. Conclusion: The research underscored the importance of cultural competence in crisis intervention strategies and highlighted the need for robust support systems for social workers to maintain their efficacy and well-being.
Keyword :
Keywords: Crisis Intervention, Trauma Counseling, Cultural Sensitivity, Social Work, Burnout, Client Satisfaction