Abstract :
Salesforce is a leading CRM Customer Relationship Management software which is served form cloud. It has more than 800 applications to support various features like generating new leads, acquiring new leads, increasing sales and closing the deals. It is designed to manage the organizations data focused on customer and sales details.It also offers features to customize its inbuilt data structures and GUI to suit the specific needs of a business. More recently, it has started offering the IOT internet of things connectivity to the CRM platform. worlds 1 CRM platform that employees can access entirely over the Internet theres no infrastructure to buy, set up, or manage you just log in and get to work. And now our new Lightning Platform gives you the fastest, most complete way to put your customers at the center of everything you do. Rohit Ukarande | Yogeshchandra Puranik "A Review on Salesforce" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-2 | Issue-4 , June 2018, URL: https://www.ijtsrd.com/papers/ijtsrd14194.pdf Paper URL: http://www.ijtsrd.com/computer-science/other/14194/a-review-on-salesforce/rohit-ukarande
Keyword :
Salesforce CRM, Sales Claud,Salesforce Flatform etc.