The purpose of this study is to examine the relationship between new technology implementation in banking sector and customers. How they are aware about the technologies and how they are using it. Data for this study was collected from the customers of various Banking Sectors under the Reserve Bank of India. A simple percentage analysis and pie chart will be done. According to questioners 30 samples are collected and interpretations are given. Findings suggest that most of the customers of bank using ATM facility. So the banks need to give awareness about the E-banking services. Lastly, the paper is of few papers that focus on technology development in banking industry.
By Aswin Raj. T | Mr. Bala Nageshwara Rao "A Study on Role of Technology in Banking Sector"
Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-2 | Issue-6 , October 2018,
Paper URL: http://www.ijtsrd.com/economics/other/18357/a-study-on-role-of-technology-in-banking-sector/aswin-raj-t